Last revised: October 1, 2024
SYX WEB SERVICES, hereinafter "the Controller", in compliance with current legislation on personal data protection, establishes this Privacy Policy governing the collection, use, storage, and protection of personal information from users of our services.
1. INFORMATION WE COLLECT
We collect information you provide directly, including full name, email address, phone number, postal address, billing and payment information, and business or company data.
We also automatically collect information about your interaction with our services: IP address, browser type, pages visited, time spent, device used, operating system, cookies and similar technologies.
Additionally, we collect information related to contracted services: technical project specifications, files and content provided, project communications, and service history.
2. USE OF INFORMATION
We use your personal information to provide, maintain, and improve our services, process transactions and send related information, communicate with you about services, updates, and offers, personalize your experience, and comply with legal and regulatory obligations.
With your consent, we may send you marketing communications. You can opt out of receiving these communications at any time through the unsubscribe link included in each email.
We analyze aggregated and anonymous data to improve our services, develop new features, and better understand our clients' needs.
3. DATA PROTECTION AND SECURITY
We implement appropriate technical and organizational security measures: SSL/TLS encryption for all data transmissions, secure servers with firewall protection, restricted access to personal information, continuous security monitoring, regular backups, and incident response protocols.
Your data is stored on secure servers located in certified data centers that comply with international security standards.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period.
4. USER RIGHTS
You have the right to access your personal information, rectify inaccurate or incomplete data, request deletion of your data, object to the processing of your data, request data portability, and withdraw consent at any time.
To exercise any of these rights, you can contact us at syxwebservices@gmail.com. We will respond to your request within 30 business days.
If you believe that the processing of your personal data violates applicable regulations, you have the right to file a complaint with the corresponding data protection authority.
5. SHARING INFORMATION WITH THIRD PARTIES
We may share information with trusted service providers who help us operate our business: payment processors, hosting and storage services, analytics tools, and communication platforms. These providers are contractually obligated to protect your information.
We may disclose information if required by law or in response to valid legal processes, to protect our rights or property, or to prevent illegal activities.
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to improve site functionality, remember your preferences, analyze site usage, and provide personalized content. You can configure your browser to reject cookies, although this may limit some features.
We use essential cookies (necessary for site operation), performance cookies (to analyze usage), functionality cookies (to remember preferences), and marketing cookies (for personalized advertising, only with your consent).
You can manage your cookie preferences through your browser settings or through our cookie preferences panel available on the website.
7. CHILDREN'S PRIVACY
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected information from a minor, we will take steps to delete it immediately.
By using our services, you declare that you are over 18 years of age or have the consent of your parents or legal guardians.
8. CHANGES TO THIS POLICY
We reserve the right to modify this Privacy Policy at any time. Substantial changes will be notified via email to the registered address, prominent notice on our website, or notification in your control panel.
Modifications will take effect immediately after publication, unless otherwise indicated. Your continued use of services after changes constitutes your acceptance of the modified policy.
We maintain an archive of previous versions of this policy available upon request.
Inquiries and Requests
For any inquiry, information request, or exercise of your rights related to this Privacy Policy:
Email: syxwebservices@gmail.com
WhatsApp: +51 932 744 546
Monday to Friday, 9:00 AM - 7:00 PM (Peru Time)
This document constitutes a legally binding agreement between the user and SYX WEB SERVICES. By using our services, you accept the terms established in this Privacy Policy.