Virtual Complaints Book
In accordance with Law No. 29571 - Consumer Protection and Defense Code
SyxWeb
September 04, 2026
Brand:SyxWeb
Tax ID (RUC):10617481877
The provider must respond to the complaint or claim within no more than thirty (30) calendar days, and may extend the deadline by up to thirty (30) additional days, with prior notice to the consumer.
The consumer may contact INDECOPI to enforce their rights. Filing a complaint does not prevent direct recourse to other dispute resolution channels and is not a prerequisite for filing a complaint with INDECOPI.
Law No. 29571 - Consumer Protection and Defense Code | Supreme Decree No. 006-2014-PCM